DHK8- Privacy Policy —
Your Data, Our Responsibility

DHK8 is a trusted online gaming and Sports Betting platform for users in Bangladesh and around the world. We believe protecting your privacy is one of our most important responsibilities. This Privacy Policy explains what information DHK8 collects, why we collect it, how it is used, and what rights you have over your data.

By using DHK8's website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services and contact our support team if you need assistance.

• This policy applies to all DHK8 digital platforms — including web, app, and live chat.
• We comply with international data protection laws and GDPR guidelines.
• You will be notified in advance of any changes to the Privacy Policy.

DHK8 only collects information that is strictly necessary to operate our services safely. We do not collect data beyond what is needed. The different types of information we gather are described below.

DHK8 uses your information only for specific, legitimate purposes. We never sell your data to third parties for commercial gain. Your privacy is a value we will not compromise.

• Creating and managing your account and verifying your identity.
• Processing deposits, withdrawals, and other financial transactions securely.
• Preventing fraud, money laundering, and other illegal activities.
• Providing you with relevant promotions and bonus offers.
• Improving customer support and service quality.
• Monitoring your gaming habits to promote responsible gaming.
• Meeting legal obligations and reporting to regulatory bodies.

DHK8 may share your information in limited situations and only for legitimate reasons. In such cases, we exercise the utmost caution and require third parties to adhere to the same privacy standards we uphold.

• Payment provider: Information required to process payments through services such as bKash, Nagad, and Rocket.
• Technology partner: Game providers and technology partners only receive the data they need to perform their specific functions.
• Legal Authorities: Information may be disclosed to relevant authorities under a court order or official government directive.
• Anti-Fraud System: Information on suspicious transactions may be shared with specialist third parties to help prevent fraud.

DHK8 uses cookies and similar technologies to enhance your experience and keep the platform secure. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics cookies: Used to analyze site traffic and user behavior in order to improve our services.
• Security cookies: Used to detect suspicious logins and fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

DHK8 applies industry-leading technology and practices to keep your data secure. Our security systems are regularly updated and audited.

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored in the database is protected with AES-256 encryption.
• Server infrastructure is protected by firewalls and an intrusion detection system.
• Regular security audits and penetration testing are conducted.
• Staff access to data is restricted to the minimum necessary (Least Privilege Principle).
• Users will be notified within 72 hours in the event of a data breach.

As a DHK8 user, you have full rights over your own data. We respect these rights and are committed to fulfilling any request you make within 30 days.

DHK8 is strictly for individuals aged 18 and above. We do not collect information from minors under any circumstances, and they are not permitted to use our platform.

• If it is found that a minor is using our services, their account will be suspended immediately.
• Any information collected from a minor will be permanently deleted immediately.
• We follow a rigorous age verification process at the time of registration.

DHK8 reserves the right to update or amend this Privacy Policy as needed. We will always notify you in advance so you can make an informed decision.

• Users will be notified by email or on-platform at least 30 days before any significant changes take effect.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• If you disagree with any policy changes, you can request to close your account at any time.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Protection team. We take every message seriously.